GraphRAG Incident-Intelligence Copilot
Fused knowledge-graph structure with vector similarity so incident diagnosis is driven by evidence, not by a plausible-sounding guess.
Built an on-call copilot that fuses a service dependency graph with semantic search over past incidents, then has an LLM synthesize a grounded root-cause diagnosis and blast radius from ranked evidence.
- Combined graph structure and historical precedent so root-cause candidates are both reachable and evidenced, not just semantically similar.
- Reached a 1.0 hit-rate@3 and 0.944 MRR with hybrid retrieval versus 0.778 and 0.569 for graph-only in an ablation over chaos-injected incidents.
- Turned incident labelling from an argument into a fact by generating ground truth through controlled fault injection.